Frequently Asked Questions

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We never know what 'this' is.  But, we have designed the  packaging of all of our products to work seamlessly with USPS whether it is 1 or 12 boxes in each order.  Our Priority Mail free shipping can get to the east coast in 4 days and the rest of the country 2-3.  For an additional cost, you can select Priority Mail Express.   With this selection USPS guarantees 1-2 day delivery in the US.  We hope that you have an extra day, because the only available option for overnight runs up to $140.  All order go out daily at 2 PM PST which means if you don't get your order in by that time, then it will go out the next business day.

We have numerous products that all have instructions on the back of the bottle.  Our Shampoo is an amazing clarifying shampoo.  Our Hair treatment is a strong chelating agent to help clean hair of toxins internal and external parts of the hair shaft.  Our Deep Conditioner is just that.  My favorite review of the conditioner is, "that conditioner though..."  You can use them for what they are or you can utilize our predesigned Procleanse System.  We have multiple options of systems based on needs  that are thoroughly described in our instructions that come with our Procleanse 3 pc Kit. 

 Our products were specially formulated for a system based on different hair types. Our Procleanse system manipulates each different hair type to reduce toxins at a high percentage removal rate per "Procleanse Cycle" to effectively drop rates below cutoff levels if not completely removed.  You can use the basic cleanse for cleaning hair after swimming with caustic chemicals in pools or  at spas.  You can use our prescription method that will always keep your hair clean of toxins despite what is in your system.  Or you can use our Heavy Procleanse system for quick and instantly laboratory clean hair.

Yes, it is a pretty interesting hair product and it is why we recommend people with longer hair to attempt our system with 2-4 Aloe Cleanse bottles.  It does a really good job of vanishing into the hair; when it does that, it is what we want.

Until toxins from your blood or environment pollute your new hair that grows out, yes.  If you are toxin free, your new hair will be.

Most people ask this because they have tried zydot ultra clean and found out that they got sample packets which is enough for a single use if your hair is 1" long.  Our product comes with a total of 9 ounces.  That's 3 oz Clarifying Shampoo, 3 oz Aloe Cleanse Treatment, and 3 oz of our Deep Conditioner. This  provides enough product for 8 treatments.  If you have long hair we do recommend ordering an additional Aloe Cleanse Single.  Most users find that they have Shampoo leftover once the Procleanse is completed.

The 3 pc kit was designed for hair that is 4" long.  We find that most people with shoulder length hair or longer benefit from an additional Aloe Cleanse Single.  Our Shampoo tends to require less product per use as your hair maintains a high porosity after the first few initial Procleanse Cycles. If you can't put together what you want based on our available options, send an email for a custom combination of products and we can provide a price quote.

Heavy Procleanse

We created this system to be simple and effective for moderate users.  Heavy users of medications, heavy THC users, and people with dramatically thick dark hair will find it more effective to add a bleaching (peroxide) or soda paste step into our method.  Neither bleaching by itself or just Livity Procleanse by itself will get your desired results if you have extremely thick black hair and are an extremely heavy user of any substance; we have found it a good method to combine the two; also not that this is still the most simple and inexpensive system on the market.  Firstly, we like to avoid damaging hair, but the keratin matrix must be broken to detox the hair for heavy users.  If you would like to avoid a full "bleach job" you can first use a baking soda paste the will lightly lighten your hair.  Do this by creating a mixture of 3/4 cup soda and 1/4 cup water and apply the paste to your hair prior to each heavy Procleanse cycle.  If you used multiple times per day and have very thick hair you can use a developer that comes with a bleach kit and use that only.  This is a peroxide treatement that will lighten your hair more than the soda treatment, but not as much as a full "bleach job".  You should then follow the instructions of the heavy Procleanse after that.  If you do do a full bleach job because you smoked so many joints every day for the last so many years that your hair is literally made of THC and you think someone could get high off of smoking your hair, then perform 2-4 bleaching cycles, use our heavy Procleanse system, and after you have completed your conditioning treatment you can dye your hair back to its original color. Feel free to email us for custom directions and recommendations for your specific situation.

You need to first make sure that you are fully submerging your hair into the water.  We like to use a clear glass and put one strand of hair fully submerged into the glass about halfway down and then wait 5-10 minutes to see if it goes up or down (floats or sinks).  This step is just to insure that your hair has been fully cleaned and made porous prior to using our products to that you don't waste out products on simple shampooing of your hair.  If you are still having trouble you can blow dry your hair more and clean it with a laundry detergent to help make your hair more porous.  If it floats to the top, then your hair is still dirty and/or porous and you should continue to make efforts to alter the porosity until your hair sinks.

Monthly supply of hair cleaning product delivered to your door monthly; we have a 6 month system available.  The Supply will come with instructions on water proof paper, and instruct you with a system to keep your hair clean while being exposed to a toxic environment.  Not only will your hair be constantly cleansed and toxin free, but it comes with a dramatic savings on our products of nearly 70% off.  If you have further concerns and need support we are available 7 days a week to help you work through any situations that you run into. 

There is a trend of TikTok videos that have people selling and using hair oils infused with different herbs and aromas. While these products do amazing things for hair, they can tend to coat and buildup.  The Livity Procleanse basic cleanse system is ideal for a removal and hair reset for these products to reduce buildup and create a new pallet for your new favorite oil treatment.  Just replace our conditioner, after a Procleanse Cycle with you new favorite hair oil treatment.

With a purchase of our Procleanse 3 pc kit you receive and instruction pamphlet.  In it you will find instructions for a "Basic Cleanse", instructions "For Our Subscribers", and a "Heavy Procleanse".

Yes, we got some new packaging! We got new boxes for shipping and new bottles to carry the product.  We have not changed what is inside. We do however, in the near future plan on coming out with a shampoo and conditioner that will be fragrance and color free per request of a quite a few of our most regular repeat customers.